Nora and Elizabeth - Volunteer receptionists
How did you find out about LADPP and why did you first come here?
Nora: People had told me about this organisation and I came because I was really keen to learn more English.
Elizabeth: I found out about this organisation when I was working with another Latin American group. I was having a look at what was available at other organisations in terms of support and so I decided to come to LADPP. They were able to help me with my illness and quickly I began to feel part of the organisation. Now I have a lot of affection for this place and I come and help and do what I can.
Why do you think small organisations like this are important for the well-being of the community?
Elizabeth: Well, they're important because the biggest obstacle as a Latin American is the language. You feel very frustrated when you can't speak and to know that this organisation can help you gives you the strength to fight that frustration. You can come here and they help with the problems caused by the language barrier. That makes you feel good and also protected.
What has been your best experience at LADPP?
Nora: For me, the best thing has been being able to help people and give my all. Also, it has been great to meet so many new people.
Elizabeth: Well, I have enjoyed sharing this experience, not just with Latin Americans but with people from other countries as well. Being an immigrant isn't easy, it's very hard and to know that I am helping people is very enriching. I think the work this organisation is doing is very important and also very necessary for the Latin American community.
Translated by Rachel Hobbs, Community Volunteer & User Development Worker